NOTE: If you choose not to purchase Route Package Protection, your order will not be replaced in the event of damages, delayed delivery (due to shipping carrier), or packages marked as delivered but not actually received.
Shipping Expectation:
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As soon as you place your order, you will receive a confirmation email (system generated).
- Allow your order to be processed. Gel products and soap products are made fresh, they will have a 3-8 business day processing time before being shipped. Dry products will have a 3-5 business day processing time before being shipped.
- When your order is ready to be shipped, we will print your shipping label. Tracking numbers are only generated once your shipping label has been printed.