In an effort to maintain transparency and understanding, we have a detailed breakdown of how we process and ship our products. This will give customers a more realistic expectation when placing orders. 
  1. As soon as you place your order with Holistic Vybez, you will receive a confirmation email (system generated). Be sure to check your spam folder for this email. 
  2. Allow some time for your order to be processed. Gel products and soap products are made fresh so they will have a 3-8 business day processing time before being shipped. Dry products will have a 3-5 business day processing time before being shipped.
  3. Tracking numbers are only generated once your shipping label has been printed. Your shipping label may be printed before the 3-8 business day processing time. However, this does not mean that it has been shipped. Note: Please wait 3-8 business days before tracking your order. 

PLEASE NOTE: Processing times and Shipping times are not the same. Processing time is the time Holistic Vybez sets to prepare and fulfill your order and shipping time is the amount of time in transit once it is with the shipping carrier. We do not have control over the shipping times or rates. These transit times and rates are dictated by UPS and USPS. 

Please be advised that any orders received after 12:00pm EST will not be processed until the next business day. For instance, if you place an order on Friday at 1:00pm EST, your order will begin processing on the following business day, which is Monday.

RUSH EXPEDITED PROCESSING: Holistic Vybez now offers customers the option to “skip the line.” With expedited processing times, your order will be shipped on the next shipment day. Orders that contain gel products are shipped Monday – Wednesday. Orders that only contain dry products are shipped Monday – Thursday.

  • If you place an order that contains sea moss gel on Monday, it will ship the next ship date, Tuesday. If the order is placed Wednesday after the 12 pm cutoff, it will ship the next shipping day, Monday- since gels are only shipped Monday-Wednesday 
  • If you place an order that contains only dry products on a Tuesday, it will go out the next ship date, Wednesday. If the order is placed after the 12 pm cutoff on Thursday, it will be shipped on the next ship date, Monday.